Does Emirates Provide Wheelchair Assistance?

Do you have a trip with Emirates but moving around the airport is difficult for you? Count on Emirates Wheelchair Assistance that makes travel all the more convenient for passengers who can’t move on their own. With the Wheelchair Assistance program, Emirates makes sure that your  travel experience is seamless.

So, those having reduced mobility can avail of this program and have a smooth trip. Add a request to get wheelchair assistance while booking your Emirates flight. This is a thoughtful approach of the airline that helps passengers with injuries, disabilities, or any health conditions to travel well.

Now, let’s know more about how Emirates is making travel easier for those who are not in the best of their physical condition.

Can I Get a Wheelchair Seat on an Emirates Flight?

Yes, Emirates provides you with a wheelchair at every airport. Also, the airline assists you in flying on your personal wheelchair or with mobility aids. However, make sure to get in touch with the airline at least 48 hours before the departure of your flight.

How to Get  Emirates Wheelchair Assistance?

You can easily get a wheelchair for a comfortable Emirates trip. Here are the ways to request Emirates for a wheelchair and have mobility assistance –

During reservation

To move through the airport and in the flight cabin, you can get Emirates wheelchair assistance easily. Inform the airline while making a booking that you or a passenger traveling with you need a wheelchair.

Checking in with wheelchair or mobility aid

The airline allows you to check-in with your mobility aid or wheelchair. However, it depends on the weight and size of your mobility aid. Make sure it is packed well so that it is safe in the aircraft.

Once your flight lands, the airline keeps a wheelchair ready for you. Thereafter, you can get your  mobility aid or wheelchair from the baggage section.

At the airport

Since Emirates understands the travel requirements of the elderly and the disabled, it provides assistance from the airport to the flight.

Its staff helps you from the drop‑off point at the terminal entrance to your flight when you depart. On your arrival, you get assistance from your flight to the pick‑up point.

Flying with your wheelchair or mobility aid

Emirates allows you to carry up to two mobility aids as well as the medical equipment required in the cabin. These include your collapsible manual wheelchair that are excluded from the cabin baggage allowance.

The airline’s staff checks if there is enough space for your mobility aids and those can be easily stowed in the cabin.

How to Book Wheelchair Assistance with Emirates?

You can easily book a wheelchair as an Emirates Airlines special assistance feature. Here are the online and offline methods for adding the wheelchair to your reservation.

Online Method to add Emirates Wheelchair to a Booking

  • Visit the official website of Emirates Airlines.
  • Click on the Manage Your Booking tab.
  • Enter your reservation details –
    • Booking reference number
    • Passenger’s last name.
  • Click on Special Assistance.
  • Select Wheelchair Assistance under the Special Assistance section.
  • Provide your information required for booking a wheelchair.
  • Hit the Submit button to share your request with the airline.

Once you have completed the process, Emirates will send you a confirmation email that has all the details of your wheelchair booking request.

Offline Method to add Emirates Wheelchair to a Booking

You can also call the Emirates Customer Service team to book a wheelchair. Here’s how –

  • Dial +1 800 777 3999.
  • Carefully listen to the IVR instructions and follow each.
  • A live representative will get in touch with you.
  • Share your request for booking a wheelchair.
  • Provide your travel details as well as mobility restrictions or any special requirements to the executive.

Please note

  • Those having a medical condition that must be addressed during the fight, are required to carefully fill in a medical information form.
  • You can also text at +1 888 320 1576.

Which Wheelchair Assistance Types You Can Get on Emirates?

On Emirates, you can get different wheelchair assistance types in accordance to their mobility challenges or disabilities. Here are some of the Emirates wheelchair assistance types for your reference –

Onboard wheelchair assistance

  • It is for those who need help to move around the flight
  • The wheelchair is designed to fit down the aisle.

At the airport wheelchair assistance

Such wheelchairs are addition to Emirates’ effort to provide the elderly and the disabled with assistance. It is for those who can’t walk long distances and can’t stand for extended time.

Electric wheelchair assistance

It is meant for those who have their own electric wheelchairs. However, it comes with certain limitations.

Important Things to Know About Emirates Wheelchair Assistance

Keep the following pointers in mind when raising a wheelchair assistance request from Emirates –

  • Request for a wheelchair at least 2 days before the scheduled departure of your flight.
  • Make sure to obtain a medical clearance from the medical center of Emirates. This is applicable to travelers who have a medical condition or are looking forward to stretcher help. It is because they are not fit enough to travel without such assistance.
  • If you are carrying your personal electric chair, make sure that it fulfills the size and weight restrictions that Emirates has set.
  • Pack your wheelchair as per the guidelines of Emirates.
  • Make sure that your wheelchair is covered in insurance.

Contact the Emirates Airlines customer support for more details.

In Conclusion

In a nutshell, with this assistance, Emirates is making trips more comfortable and easier for everyone. Thereby, earning more travelers from all across the continents. And why not? This is a compassionate approach that is drawing those with disabilities, mobility issues, etc. to Emirates.

In addition to providing wheelchairs to those who need it, Emirates also allows you to bring your own wheelchair so as to ensure maximum convenience. With this service, Emirates is carving great air trips for everyone. Moreover, it is empowering travelers who have reduced mobility to explore.

So, what are you waiting for? Go for the Emirates Wheelchair Assistance today and set off to the destination of your dreams!

You may Visit:

Emirates Baggage Policy

Emirates Seat Upgrade

Frequently Asked Questions

Does Emirates Charge for Wheelchair Assistance?

If you are wondering about the Emirates wheelchair assistance cost, know that it is free. The airline doesn’t charge its travelers for availing of wheelchair or any mobility aids assistance.

Does Emirates Provide Wheelchair Assistance?
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