Emirates Flight Delay Compensation Policy

Emirates Flight Delay Compensation

You were all set to board your Emirates flight but learned that it was delayed. Are you worried now? Don’t be. Relax. With Emirates flight delay compensation, you are covered. This compensation helps lessen your trouble of arriving at your destination as you have planned.

Thanks to its customer-friendly approach of flight delay compensation. It saves you from the hassle of the delayed flight and being late in reaching your destination. Also, if your connecting flight is missed because of a flight delay, the airline assists you in the best way possible.

Now go through the account that follows and know more about getting compensation for delayed Emirates flights.

What Happens If an Emirates Flight Delays?

Your Emirates flight, scheduled to take off at the set time, is delayed. What can you do now? Let’s find out.

Is your flight delayed by 5 hours or more and you won’t take it? You can claim compensation for a delayed flight by Emirates and get the ticket fare reimbursed for the unused part. In this case, the airline also reimburses for ticket portions used because of the flight delay that are not useful anymore for your trip.

Moreover, if required, Emirates takes you to the departure point of the first flight available.

Please note

  • Reimbursement is given within seven business days.
  • Refund is subject to completion of necessary formalities that include –
    • Successful traveler identification entitled to the reimbursement
    • Unused tickets/coupons return

What is Emirates Flight Delay Compensation Policy?

To understand the compensation for flight delay better, know the policy for it that Emirates has devised. Here are the highlights –

  • You can claim compensation for –
  • A delayed flight, if the reason is not any extraordinary situation
  • Flights taken off from the EU airport
  • If the flight delay caused you to reach your arrival destination late by 3 hours or more, Emirates compensates you.
  • As per Emirates delayed flight compensation policy, you can get compensation if flight delays are expected to be over 4 hours for over 3,500 km. Delays of 3 or more hours for distance between 1,500 and 3,500 km also fetches you compensation.

Please note

  • Emirates also compensates you if –
    • Flights are canceled without notification
    • You were informed of the cancellation less than 14 days in advance
  • If you were denied boarding because of overbooking

How to Claim Compensation for Emirates Airlines Compensation?

You can easily request compensation from Emirates in different ways. Let’s see each one by one –

Through an Online Form

  • Visit the Emirates website.
  • Go to Manage My Booking.
  • Enter your last name and booking reference number.
  • Hit the tab of Retrieve Booking.
  • Click the compensation claim tab.
  • Fill out an Emirates flight delay compensation form with the details required.

Via Phone Call

  • Dial 1-800 -777-3999.
  • Listen to and follow the IVR instructions.
  • When a live executive is connected, request compensation.
  • Share the information required.

How Much is Emirates Flight Delay Compensation?

To know the compensation amount that the airline will give you as a refund for flight delay, scroll down –

Flight Distance 


  • 1500 km or less
  • EUR 250
  • Between 1500 km and 3500 km
  • EUR 400

            More than 3,500 km

  • EUR 600


If you are given a travel class lower than your original ticket while being re‑routed, your Emirates airline flight delay compensation is –

Flight Length

Part of applicable prices

1,500 km to 3,500 km


Over 3,500 km


What is Emirates Canceled Flight Compensation?

The Emirates cancels your booking, its reason determines your compensation and you get a message about the canceled flight. You are eligible for compensation if –

  • Emirates informs you of the cancellation less than 7 days after your flight’s departure, and
  • You reach your destination over 2 hours late than expected.
  • The airline informs you to cancel your booking less than 14 days after your flight’s scheduled departure.
  • You arrive more than 4 hours later at your destination than planned.

How to Claim an Emirates Canceled Flight Compensation?

To request Emirates Airlines for flight cancellation compensation, contact a customer service executive through –

  • Phone call
  • Live chat
  • Email

You can easily find the contact number, live chat feature, and email address of the airline to get in touch with a representative for compensation.

In Conclusion

Wrapping up, it is convenient to state that you can get Emirates flight delay compensation if the airline finds you eligible for it. However, you need not worry about it as the airline is known to compensate its passengers for delayed flights in the best way possible. Moreover, if Emirates cancels your flight under situations beyond its control, you get compensation for your canceled flight as well. However, your flight length/distance determines your compensation amount. For more assistance, customer service representatives are just a call away.

You may Visit:

Emirates Seat Selection

Emirates Cancellation Policy

Frequently Asked Questions

Can I claim compensation for a delayed Emirates flight?

Yes, you can claim an Emirates flight delay compensation but check your eligibility criteria for it.

Do Emirates pay compensation for delayed flights?

Yes, Emirates compensates for delayed flights with money as well as meals and accommodation, as required.

How long an Emirates flight delay should be for compensation?

If your flight is delayed for 3 hours, you can claim Emirates Airlines compensation.

How can I make a claim with Emirates?

To make a claim with Emirates Airlines, directly get in touch with the airline’s Customer Affairs department. You can contact the department via its official website.

What happens if Emirates delays my flight?

If the flight delay is of 5 hours or more & you don’t want to fly on the delayed flight, Emirates reimburses your ticket fare as required.

Emirates Flight Delay Compensation Policy
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